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Privacy Policy

HQ Solicitors is committed to the online privacy of all its users and this Privacy Policy is designed to provide users of this website with a clear understanding of our processing practices. This policy explains how HQ Solicitors use any personal data you provide to us during your use of our website. Personal Data is information which personally identifies you like your name, address, or email address or which would, if combined with other information in the possession of, or likely to come into the possession of HQ Solicitors, personally identify you.

 

Introduction

The website at www.hqsolicitors.co.uk is operated by HQ Solicitors which is the Data Controller for the purpose of the Data Protection Act 1998 and as such we are registered under the Data Protection Act 1998, we follow strict security procedures and take appropriate measures to ensure that Personal Data is not damaged, destroyed, or disclosed to a third party without permission and to prevent unauthorised access to it. By accessing or using any part of this website you agree to be bound by the terms of this Privacy Policy. This Privacy Policy should be read in conjunction with out Terms and Conditions of Use.

 

Data Collection and Use

In some areas of our website you may choose to provide us with Personal Data.

If you are interested in a career at HQ Solicitors and choose to provide us with a covering letter containing any Personal Data or other personal details, a Curriculum Vitae, any similar documents or any combination of these documents whether in hard copy, electronic, or any other format, the information will be used by us for the purpose of determining your suitability for employment with us. We shall hold the information provided for a period of 12 months and may contact you during that time regarding it. Following this period, the information we hold will be destroyed. By submitting any of these documents to us, you consent to us using them as described above.

We may log your IP address (which indicated the location of your computer on the internet) for the purpose of systems administration and troubleshooting.

We may log files to help us understand how visitors use this website. We may use this information in aggregate for statistical analysis. If you provide your email address in order to submit an enquiry, comment or request information, we may contact you regarding your enquiry, comment or request. We may also send emails to you about the services we offer.

From time to time we may provide your information to our marketing or IT departments for research and analysis purposes so that we can monitor and improve the services we provide. We may occasionally contact you by post, email or telephone to ask you for your feedback and comments on our services.

We operate a system to ensure that all client feedback is dealt with fairly and consistently and is properly recorded. If you think that our service could be improved or would like to provide any additional comments, please contact us.

We will not sell or distribute or lease your Personal Data to third parties, except with your permission or as required by the law.

 

Cookies

Like many other websites, our website uses cookies. One of the reasons we use cookies is to help us analyse how customers use our site and the success of our marketing campaigns. This means we can make informed decisions about improvements to the site and get good undertaking of the kind of content our customers like to read.

Cookies are small text files places on your computer when you visit our site. While they allow us to see patterns in customer behaviour, they do not allow us to identify you specifically. No personal data is gathered about you.

When you visit our site, you will be briefly informed of what cookies are and how you can manage them. You will also be made aware that if you continue to use the site you are agreeing to the use of cookies. If you choose to disable the cookies, the majority of the site will work as normal. However, without information on how people use our site, it is harder for us to make improvements and tailor our service to your needs.

 

User Access

You are entitled to obtain any Personal Data which HQ Solicitors hold for you under the Data Protection Act 1998. If it transpires that the information held is inaccurate we will make the necessary amendments and confirm to you that these have been made. If you want to view the information held by us please write to: HQ Solicitors, 153 Dickenson Road, Manchester, M14 5HZ. Under the provisions of the Data Protection Act 1998 a reasonable administration fee will be payable to our use of your Personal Data, please write to us at the above address.

 

Your Consent

By submitting your Personal Data, you consent to the use of that data as set out in this Privacy Policy. If we change our privacy policy we will post the changes on our website. You should periodically review our website to check you are always aware of the information we collect, how we use it and under what circumstances if any, we will share it with other parties.